PreOrder Pilot

Support

Email: contact@weareplano.gr · We reply within 1–2 business days (Monday–Friday, Athens time), in English and Greek.

Getting started

  1. Install PreOrder Pilot from the Wix App Market.
  2. In your Wix dashboard open Apps → PreOrder Pilot.
  3. Make sure the product has quantity tracking turned on (Store Products → product → Inventory).
  4. Click Create preorder, choose the product, write a message, set a limit and (optionally) dates, then save.
  5. When the product is out of stock, your store shows the preorder option.

Plans

Free: 3 active campaigns · Starter US$5.99/month: 25 · Growth US$11.99/month: 100 · Enterprise US$19.99/month: unlimited. Paid plans include scheduled open/close dates and CSV export, with a 14-day free trial. Upgrade or cancel from the App or your Wix dashboard.

FAQ

My product doesn’t show the preorder button. Preorders appear only when stock is 0. Check that quantity tracking is on and the campaign is Active (not Scheduled or Paused).

“Open PreOrder Pilot from your Wix site dashboard”. You opened the app’s web address directly. Open it from your Wix dashboard instead.

“Session expired”. Close the App and open it again from your dashboard.

“Preorder settings were changed in Wix”. Someone changed the same product’s preorder settings directly in Wix. Click Accept Wix settings to keep them, or edit the campaign to apply yours.

Is the limit per product or per variant? New Wix catalog: per variant and location. Older catalog: applies to each variant.

Does the App change my stock? No. It never changes quantities.

What happens if I uninstall? The App stops and deletes its data. Preorder settings already on your products remain in Wix; turn them off in the product’s inventory settings if you no longer want them.

Can customers pay a deposit? Not yet. Customers pay the full price through Wix checkout.

Report a problem

Send your site URL, the product name, what you expected, what happened, and the request ID shown in the error message (it looks like a1b2c3d4-…). Never send passwords.

Υποστήριξη (Ελληνικά)

Email: contact@weareplano.gr · Απαντάμε σε 1–2 εργάσιμες ημέρες.

Δεν εμφανίζεται η προπαραγγελία; Εμφανίζεται μόνο όταν το απόθεμα είναι 0. Ελέγξτε ότι η παρακολούθηση ποσότητας είναι ενεργή και η καμπάνια είναι Ενεργή.

Αλλάζει το απόθεμά μου; Όχι, ποτέ.

Τι γίνεται αν απεγκαταστήσω; Η εφαρμογή σταματά και διαγράφει τα δεδομένα της. Οι ρυθμίσεις προπαραγγελίας που υπάρχουν ήδη στα προϊόντα μένουν στο Wix μέχρι να τις απενεργοποιήσετε.

Αναφορά προβλήματος: στείλτε τη διεύθυνση του site, το προϊόν, τι συνέβη και το request ID του μηνύματος σφάλματος. Ποτέ κωδικούς.